Guides
Everything you need to install the app, sign in, and get the best out of your service. Already a member? Log in for your account and support tickets.
Frequently asked
- The TV's own app freezes, stutters or won't play — Smart TV Issues
- It keeps buffering, freezing or stopping mid-episode — Buffering & Speed
- A speed test says the internet is fine, but it still stutters — Speed
- A show, movie or episode is missing, or the wrong one plays — Content & Library
- "Playback error" or "no compatible streams" — Playback Errors & Downloads
- Which app do I install? — Setup Emby on GoogleTV / FireTV
- How many devices can I install the app on? — Emby Apps
- I can't sign in, or I've forgotten my password — Emby FAQ
- I need to change to a different server — Change Emby Server
All guides
16 guides in 4 sections.
Getting started
Setup guides
Troubleshooting
Can't find it?
Email support@mediadrive.tv — tell us what's happening, what you were doing, and any error message.